OPTISAT E.A. & OPTISAT CONSULTANTS PRODUCTS
ISO/QUALITY MANAGEMENT TRAINING-4-5 Days

The aim of this training programme is to help participants acquire and develop a range of skills to analyse quality problems and to suggest and implement strategies to resolve them;Select, evaluate and apply appropriate quality assurance/management skills, knowledge and techniques in a competent and professional manner; Provide organizations with autonomous professionals, equipped to lead in quality assurance/management and provide a programme where individuals can select one or more modules in order to enhance their knowledge, skills and understanding in specific functional areas. The training includes but not limited to the following: Principles of quality and data analysis, Quality management, Tools and techniques, Communication and project management, Quality project, Quality and environmental management, Information technology and quality management

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General Suppliers

General Suppliers

OPERATIONS STRATEGY: THE DRIVER OF WORLD CLASS ORGANISATIONS - 5 Days:

This training programme targets middle and senior Managers and those who aspire to move into more challenging positions within their organisations. It is aimed at consolidating the participants’ project management and leadership skill capacities. This course covers the principles and applications of project management as a process for defining and implementing change. The training is conducted in a workshop setting and consists of about 60% practical exercises on sample projects to give participants the experience of real-life scenarios.

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Contractual services

Contractual services such as building drainage systems and repairs, floor works.

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PROJECT MANAGEMENT-Usually 4-5 days intensive:

Participants mostly targeting middle and top level managers learn how to identify projects, how to manage them and most importantly how to monitor and evaluate their implementation. This training is usually broken into several parts which are conducted separately and at different periods. These areas include: Project Design and Development, Project Environment and Risk Management, Project Leadership and team building, Project Monitoring and Evaluation, Project Planning and Implementation, Project Problem Solving and Decision Making, Project Proposal and Report writing, Project Completion and Handing over

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MAINTENANCE

Supplies of refrigeration equipment's and maintenance

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MANAGEMENT CHALLENGE Usually 3-4 days intensive

It involves selected activities to address specific areas of focus. Participants establish clear direction in the face of change as they create shared vision, mission and values. They build shared culture, jump-start relationships, manage transition, integrate new structures, and enhance equal opportunities in corporate leadership and strategic planning.

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Computer Support and maintenance

Computer Support and maintenance

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LEADERSHIP AND TEAM BUILDING Usually 4 – 5 days:

Participants learn the skills necessary to be highly successful leaders. By building on strengths and confronting complex situations they enhance their thinking, goal setting,resource allocation, communication, project management, decision making, delegation,motivation and empowerment of others.

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Computers

Computers and computer accessories sales and supplies

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BUSINESS PLANNING AND PROJECT APPRAISAL Usually 4-5 days

Participants will learn how to prepare business profiles for beginners, pre – feasibility studies for small and medium enterprises, (SME”), Sector surveys to identify market potential for specific sub- sector, planning evaluating and monitoring community project in credit, training, education health and business.

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Network

Network Design, Setup, Support and Maintenance

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CUSTOMER SERVICE EXCELLENCE Take 5 days and sometimes in modules:

Participants will zero in the concepts of identifying the customer, organization and its market, handling complaints selling an organization, listening skills, exceeding customers expectations, analyzing the stages in customer contact and improving interpersonal skills.

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SUPPLY

Supply and sales of all Office accessories

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PERFONANCE MANAGEMENT COURSE Usually 3 – 4 days intensive

Participants learn the concept of effectiveness and efficiently, change driven performance appraisal and added value based concepts. Explores various performance tools and covers themes like MBO, TQM, JIT, ERP, Appraisals e .t .c

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